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1. Delivery proviso
Deliveries are guaranteed only whilst stocks last.
We deliver in Switzerland and Liechtenstein.
Deliveries abroad are made at different postal rates than stated below.
2. Shipping costs
At ‘Gauri – Die Boutique’ you generally pay a flat rate of SFr. 8.00 for Standard post delivery or SFr. 10.00 for Priority post, regardless of the value of the order.
This covers part of the packaging, delivery and postage costs within Switzerland and Liechtenstein. The rest is paid for you by ‘Gauri – Die Boutique’.
Jewellery and expensive items will be sent by registered post.
In exceptional cases or for shipments abroad a higher shipping rate will be specified accordingly. Costs are always displayed when you proceed to the checkout.
(Postal charges for ‘payment upon delivery’ are SFr. 15.00.)
Should delivery be undertaken in several stages for technical or logistic reasons, we will of course only charge you once for delivery costs.
3. Delivery time
Orders are processed and dispatched within 2-5 working days, upon which you will be notified by eMail.
Please allow time for post delivery according to the chosen shipping method.
4. Right to exchange or return goods
You have the right to return all goods bought online at ‘Gauri – Die Boutique’ free of charge within 14 days of receipt.
If you exercise your right to exchange or return goods within 14 days of receiving the goods, the sales contract is rendered invalid.
To comply with the time limit, all you need to do is to send a return request within the 14-day period by eMail, telephone, fax or post to:
eMail: via the contact form
Telephone or fax: (044) 2628577 / intl. +41 44 2628577
Address:
Gauri - Die Boutique
Im Hofgarten 26
CH-8165 Oberweningen
If you return goods, the contract is cancelled and any sums paid (excluding postage charges) are refunded to you in the form of a voucher once the delivered goods have been returned.
Should the goods show signs of use or damage on return, we reserve the right to claim for compensation.
If you are returning goods by post you are responsible for postage charges.
When returning valuables by post please send them by registered mail. ‘Gauri – Die Boutique’ will not be responsible for lost or stolen mail.
Please observe the following points:
Please always return the item to us in full together with its original packaging - that allows us to complete the process quickly.
Please enter your reasons for returning the product on the return slip and enclose it in the parcel so that we can improve our service.
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