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8. Payment methods
Payment for goods is to be made by credit card. Other options are: advance payment (to our post or bank account), payment upon postal delivery, or in cash when you pick up your order at our store. In certain cases we may also accept payment by invoice (by Swiss postal payment slip / Post-Einzahlungsschein).
Unfortunately, we cannot accept payment sent in the form of cash or cheques. We accept no responsibility for loss.
Credit card payments
When paying by credit card you will be redirected to the secure pages of our payment service provider ‘Paypal’ when you confirm your order at the checkout.
Paypal is also used for payments on ‘Ebay’. If you already have a Paypal account you can simply log in and directly complete your payment.
Please note the following points:
In order to pay via Paypal you will need to provide your eMail address. This is an additional fraud protection measure.
The order total will be converted from Swiss Francs to EURO or US-Dollars at the current rate.
Your card will be debited after entering and confirming your details on Paypal.
The following cards are accepted: Visa, Mastercard and American Express.
If your billing address is in Switzerland it is possible that Paypal will automatically switch the website language to default German. The instructions should be simple enough to understand. If you are having problems completing the payment please do not hesitate to ask us on the following phone number (during shop hours): Tel. (044) 2628577 / intl. +41 44 2628577.
Should your credit card have insufficient credit, we reserve the right to invoice you for the costs incurred in making requests for payment.
Due date for Invoice payments
When paying by invoice you confirm to pay the amount due within 14 days of receiving the goods. Late payments / reminders are subject to an extra charge.
Refunds for returned goods
In the case of possible returns, the amount paid (excluding postage charges) will be refunded to you usually with a voucher that you can use for your future purchases.
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